Terms of service

These terms of service (“Terms”) govern your use of the services provided by b0gy LLC (“b0gy,” “we,” “us,” or “our”), a Nevada limited liability company. By accessing or using our services, you agree to these Terms.

b0gy operates two service lines:

• Zero — a cloud infrastructure platform available at portal.b0gy.com
• Advisory — AI strategy consulting provided on a monthly retainer basis

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. “You” and “your” refer to you and, if applicable, the entity you represent.

If you do not agree to these Terms, do not use our services.

1. Definitions

“Advisory Services” means the consulting, strategy, and advisory services described in Section 12.

“Authorized Users” means individuals you permit to access Zero under your account, subject to your plan’s seat limit.

“Customer Data” means data that Zero discovers, collects, or processes from your connected cloud accounts, repositories, or third-party integrations on your behalf. This includes cloud resource metadata, billing and cost data, deployment records, repository metadata, dependency information, and security findings.

“Documentation” means the technical documentation, setup guides, and help materials we make available for Zero.

“Service Data” means personal data you provide to create and manage your account — names, email addresses, billing information, and similar identifiers.

“Services” means Zero, Advisory Services, and the b0gy.com website, individually or collectively as context requires.

“Subscription Term” means the period during which you have an active Zero subscription.

2. Zero platform — access and license

We grant you a limited, non-exclusive, non-transferable right to access and use Zero during your Subscription Term, subject to these Terms and the limits of your plan.

You may not:

• sublicense, resell, or redistribute access to Zero
• reverse engineer, decompile, or disassemble any part of the platform
• circumvent usage limits, authentication, or access controls
• use Zero to build a competing product or service
• use Zero in any way that violates applicable law

We may suspend access if we reasonably believe you are violating these Terms or if your use poses a security risk.

3. Accounts and authentication

You authenticate via OAuth through GitHub or Google. You are responsible for controlling access to your account and for all activity under it. You must promptly notify us at security@b0gy.com if you believe your account has been compromised.

You must not share credentials, create accounts for bots or automated access without our prior written consent, or allow anyone under 16 to use the platform.

4. Cloud account access and connectors

Zero connects to your cloud environments (GCP, AWS) and third-party services (GitHub, Slack, Jira, Render) through connectors that you configure.

4.1 Keyless access model

Connectors use federated identity (GCP Workload Identity Federation, AWS AssumeRoleWithWebIdentity via OIDC) rather than stored credentials. No long-lived API keys or secrets are stored on our infrastructure.

4.2 Your responsibility

You are responsible for:

• ensuring you have authority to grant b0gy access to the connected accounts
• configuring IAM roles and trust policies with the minimum permissions documented in our setup guides
• revoking access at any time by removing the trust relationship in your cloud provider’s IAM configuration

We are not responsible for overbroad permissions you grant beyond what our Documentation recommends.

4.3 Read access and write access

By default, connectors use read-only access. If you enable remediation workflows that require write access (such as resource deletion or archiving), you do so at your discretion and must explicitly opt in through Zero’s configuration. Write-access capabilities are described in Section 7.

5. Customer Data

5.1 Ownership

You retain all rights in your Customer Data. We do not claim ownership of your data.

5.2 License to process

You grant us a limited license to collect, store, process, and display your Customer Data solely to provide and improve Zero. We will not sell your Customer Data to third parties or use it for purposes unrelated to delivering the service.

5.3 Data portability

You may export your Customer Data at any time through the platform’s export features or by contacting us. Upon termination of your subscription, we will make your Customer Data available for export for 30 days, after which it will be deleted from our active systems within 30 additional days. Copies in backups will be purged within 90 days.

5.4 Aggregated data

We may create aggregated, anonymized, and de-identified data derived from your use of Zero for product improvement, benchmarking, and analytics. This data will not identify you or any individual and is not Customer Data.

6. Security findings and vulnerability data

Zero flags security issues including CVEs in dependencies, infrastructure drift, stale resources, and missing ownership. These findings are:

• Informational. They are provided as-is for your review. We do not guarantee completeness, accuracy, or timeliness of vulnerability data.
• Based on third-party sources. CVE data originates from public databases (NVD, OSV, and similar sources) that we do not control. We are not responsible for errors or omissions in upstream vulnerability data.
• Not a substitute for professional security assessment. Zero is a tool, not a security audit. You are responsible for evaluating findings and deciding what action to take.

Failure to flag a vulnerability does not create liability on our part. The presence of a finding does not constitute an obligation on our part to remediate it.

7. Remediation workflows and destructive actions

Zero includes a workflow engine that can propose remediation actions based on findings — including delete, archive, tag, suppress, dismiss, and notify actions.

7.1 Approval requirement

Destructive actions (resource deletion, archiving) require explicit review and approval through Zero’s approval workflow. These actions cannot execute without human approval from an authorized reviewer in your organization.

7.2 Your responsibility

You are solely responsible for reviewing, approving, and authorizing any remediation action. We execute only what your authorized reviewers explicitly approve. We operate under an “as-directed” model — the business judgment and risk assessment for each action rest with you.

7.3 Audit trail

Every workflow state change — proposed, approved, rejected, executed, verified, cancelled — is recorded in an immutable audit trail with actor, timestamp, and reason.

7.4 No liability for approved actions

We are not liable for data loss, service disruption, cost changes, or other consequences resulting from remediation actions that your authorized reviewers approved and authorized through the platform.

8. Subscriptions and billing

8.1 Plans

Zero is available in four tiers: Free, Startup, Team, and Enterprise. Plan details, seat limits, feature availability, and pricing are described on our website and within the platform.

8.2 Free tier

The Free tier is available at no cost for up to 5 seats. It is provided as-is with no service level commitment. We may modify, limit, or discontinue the Free tier at any time with 30 days’ notice.

8.3 Paid subscriptions

Paid subscriptions are billed through Stripe. You authorize us to charge your payment method on a recurring basis at the frequency you selected (monthly or annual). Subscriptions auto-renew at the end of each billing cycle unless you cancel before the renewal date.

8.4 Usage-based overage

If your plan includes bundled usage limits (monitored resources, cloud accounts, or similar), usage exceeding the bundle is metered and billed as overage at the rate specified in your plan. Overage charges appear on the next billing cycle.

8.5 Taxes

Fees are exclusive of taxes. You are responsible for all applicable taxes, duties, and levies, except for taxes based on our net income.

8.6 Price changes

We may change pricing for future billing cycles with at least 30 days’ notice before your next renewal. Your current billing cycle is price-locked.

8.7 Failed payments

If a payment fails, we will attempt to collect using your payment method on file. If payment remains outstanding for more than 15 days, we may suspend your access until the balance is resolved. We will notify you before any suspension.

8.8 Refunds

Fees are non-refundable except where required by law. If we terminate your account for reasons other than your breach of these Terms, we will refund a pro-rata portion of prepaid fees for the unused period.

9. Intellectual property

9.1 Our IP

We own all rights in Zero, including the platform, code, algorithms, user interface, documentation, and brand assets. These Terms do not transfer any ownership to you. Any feedback, suggestions, or feature requests you provide become our property and may be used without obligation to you.

9.2 Your IP

You retain all rights in your Customer Data and any content you create using the platform. We claim no ownership of your data.

10. Confidentiality

Each party agrees to keep the other’s confidential information confidential and to use it only to fulfill obligations under these Terms. Confidential information does not include information that is publicly available, already known to the receiving party, independently developed, or lawfully obtained from a third party without restriction.

Confidentiality obligations survive termination for 3 years, except for trade secrets which remain confidential indefinitely.

11. Service levels

11.1 Paid plans

For paid plans, we target 99.9% monthly uptime for the Zero platform, measured as the percentage of minutes the platform is available during a calendar month, excluding scheduled maintenance.

If we fall below this target in any calendar month, you may request a service credit equal to 5% of that month’s fees for each full percentage point below the target, up to a maximum of 30% of that month’s fees. Service credits are applied against future invoices and are your sole remedy for downtime.

11.2 Free tier

The Free tier has no uptime commitment and is not eligible for service credits.

12. Advisory services

If you engage b0gy for advisory services, the following additional terms apply.

12.1 Scope

Advisory services are strategic consulting engagements delivered on a monthly retainer basis. They include the activities described in your engagement tier (e.g., scheduled calls, async communication, strategy sessions, architecture reviews) but do not include implementation work, hands-on engineering, or recruitment unless separately agreed in writing.

12.2 Tiers and billing

Advisory engagements are billed monthly at the rate for your selected tier. Unused capacity does not roll over to future months. You may change tiers with 30 days’ written notice.

12.3 Termination

Either party may terminate an advisory engagement with 30 days’ written notice. No exit fees apply. Upon termination, you owe fees through the end of the notice period.

12.4 Intellectual property — advisory

We retain ownership of our pre-existing frameworks, methodologies, templates, and tools. You receive a perpetual, non-exclusive, royalty-free license to use any deliverables we create during your engagement for your internal business purposes. We retain the right to reuse general knowledge, patterns, and methodologies across engagements, provided we do not disclose your confidential information.

12.5 Advisory disclaimers

Advisory services constitute professional opinions and strategic guidance, not guarantees of outcomes. Specifically:

• You are solely responsible for all business decisions, including implementation of AI systems, vendor selection, team structure, and resource allocation.
• We are not liable for the performance of third-party AI services (including model providers such as OpenAI, Anthropic, or Google) referenced in our recommendations.
• Recommendations are based on information available at the time of the engagement and do not account for future regulatory, market, or technology changes.
• Advisory engagements do not create a fiduciary, employment, or agency relationship.

12.6 Confidentiality — advisory

Beyond the general confidentiality obligations in Section 10, we acknowledge that advisory engagements involve access to sensitive business information including strategy, financials, organizational challenges, and roadmaps. We will not use one client’s confidential information in advising another client. We may serve clients in overlapping industries, but will notify you of material conflicts of interest.

13. Warranties and disclaimers

13.1 Our warranty

We warrant that Zero will perform materially in accordance with the Documentation during your Subscription Term, and that advisory services will be performed in a professional and workmanlike manner consistent with generally accepted industry standards.

13.2 Disclaimer

EXCEPT AS EXPRESSLY STATED IN SECTION 13.1, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE, OR THAT ALL VULNERABILITIES OR ISSUES IN YOUR INFRASTRUCTURE WILL BE IDENTIFIED.

14. Limitation of liability

14.1 Exclusion of consequential damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY.

14.2 Liability cap

OUR TOTAL AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE TOTAL FEES YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

14.3 Exceptions

The limitations in Sections 14.1 and 14.2 do not apply to: (a) either party’s breach of confidentiality obligations, (b) either party’s indemnification obligations, (c) your obligation to pay fees, or (d) either party’s gross negligence or willful misconduct.

15. Indemnification

15.1 By b0gy

We will defend you against third-party claims alleging that your authorized use of Zero infringes a third party’s intellectual property rights, and will pay any resulting damages or settlement amounts. This obligation does not apply if the claim arises from your Customer Data, your modifications to the platform, or your use of the platform in violation of these Terms.

15.2 By you

You will defend us against third-party claims arising from: (a) your Customer Data, (b) your use of the Services in violation of these Terms, or (c) your implementation of remediation actions or business decisions based on findings or recommendations from the Services.

15.3 Procedure

The indemnified party must promptly notify the indemnifying party, give the indemnifying party sole control of the defense, and provide reasonable cooperation.

16. Term and termination

16.1 Term

These Terms are effective when you first access or use the Services and continue until terminated.

16.2 Termination for convenience

You may stop using Zero and close your account at any time. For paid subscriptions, cancellation takes effect at the end of the current billing cycle.

16.3 Termination for cause

Either party may terminate these Terms immediately upon written notice if the other party: (a) materially breaches these Terms and fails to cure within 30 days of notice, or (b) becomes insolvent, files for bankruptcy, or ceases operations.

16.4 Effect of termination

Upon termination: (a) your access to Zero will end, (b) you will have 30 days to export your Customer Data per Section 5.3, (c) each party will return or destroy the other’s confidential information, and (d) Sections that by their nature should survive will survive, including Sections 5.1, 9, 10, 13.2, 14, 15, and 17.

17. General provisions

17.1 Governing law

These Terms are governed by the laws of the State of Nevada, without regard to conflict of laws principles.

17.2 Dispute resolution

Any dispute arising under these Terms will be resolved by binding arbitration in Clark County, Nevada, administered under the rules of the American Arbitration Association. Either party may seek injunctive relief in any court of competent jurisdiction.

17.3 Modifications

We may update these Terms from time to time. We will notify you of material changes at least 30 days before they take effect by posting the updated Terms and, for account holders, by email. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

17.4 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets.

17.5 Entire agreement

These Terms, together with our Privacy Policy and any applicable order forms, constitute the entire agreement between you and b0gy regarding the Services.

17.6 Severability

If any provision of these Terms is found unenforceable, the remaining provisions continue in full force.

17.7 Waiver

Failure to enforce any provision does not constitute a waiver.

17.8 Force majeure

Neither party is liable for delays or failures caused by events beyond their reasonable control, including natural disasters, pandemics, government actions, internet outages, or cloud provider outages.

17.9 Notices

Notices under these Terms must be sent to legal@b0gy.com (for notices to us) or to the email address associated with your account (for notices to you).

Contact

b0gy LLC Las Vegas, NV

Email: legal@b0gy.com Web: https://b0gy.com